Agency API Agency

Delete a ticket

DELETE https://api.tamio.com/v2/agency/tickets/{uuid}

Soft-deletes a support ticket by marking it as deleted and closed. If the ticket was open, a resolution notification is sent to the client.

Path Parameters

uuid string*

Responses

200 Ticket deleted successfully

Ticket deleted successfully

status integer

400 Validation or business-logic error.

Validation or business-logic error.

Code	Description
`10253`	Agency domain not validated
`1002`	Ticket not found

status integer

error string

error_code integer

401 Unauthorized – invalid or missing Bearer token

Assign a ticket to a teammate

List all ticket categories

/agency/tickets/{uuid}

1 const response = await fetch("https://api.tamio.com/v2/agency/tickets/{uuid}", {
2   method: "DELETE",
3   headers: {
4     "Authorization": "Bearer YOUR_API_KEY",
5     "Accept": "application/json"
6   }
7 });
8 const data = await response.json();

1 require "uri"
2 require "net/http"
3 
4 url = URI("https://api.tamio.com/v2/agency/tickets/{uuid}")
5 
6 https = Net::HTTP.new(url.host, url.port)
7 https.use_ssl = true
8 
9 request = Net::HTTP::Delete.new(url)
10 request["Accept"] = "application/json"
11 request["Authorization"] = "Bearer YOUR_API_KEY"
12 
13 response = https.request(request)
14 puts response.read_body

Responses

{
  "status": 200
}

1	const response = await fetch("https://api.tamio.com/v2/agency/tickets/{uuid}", {
2	method: "DELETE",
3	headers: {
4	"Authorization": "Bearer YOUR_API_KEY",
5	"Accept": "application/json"
6	}
7	});
8	const data = await response.json();

1	require "uri"
2	require "net/http"
3
4	url = URI("https://api.tamio.com/v2/agency/tickets/{uuid}")
5
6	https = Net::HTTP.new(url.host, url.port)
7	https.use_ssl = true
8
9	request = Net::HTTP::Delete.new(url)
10	request["Accept"] = "application/json"
11	request["Authorization"] = "Bearer YOUR_API_KEY"
12
13	response = https.request(request)
14	puts response.read_body