Operations API
Welcome to the Operations API of Tamio. This is your centralized guide to the key API resources that drive your eCommerce operations, helping you streamline your workflow, improve customer engagement, manage billing effectively, and facilitate collaborations within your team. This index provides an overview of seven critical resources: Customers, Addresses, Leads, Subscriptions, Addons and Teammates.
Customers
In the world of Tamio, a Customer signifies an individual who has interacted with your business. This interaction could be a checkout procedure, form capture, or any other touchpoint.
Addresses
Addresses are crucial components linked with Customers, aiding in the creation of multiple billing profiles for individual customers. These are particularly useful when dealing with a business having multiple subsidiaries.
Leads
Leads, attached to Customers, are essential for lead management processes or sales conversion flows. You can generate leads through dedicated API resources, our dashboard, or by embed forms.
Tamio offers robust billing tools to handle recurring payments, whether you're offering digital services, memberships, offline services, or physical product subscriptions. Subscriptions are formed when customers are regularly charged or when using installment plans.
Teammates
Enhance your operational efficiency by onboarding team members to collaborate on your Tamio activities. Granular permissions allow for role-based access, ensuring a streamlined workflow.
Ticketing
The Ticketing API provides comprehensive access to resources that are essential for managing your customers' support tickets efficiently and effectively. It acts as a vital link between your support staff and your customers