Operations API
Ticketing
List All Tickets
This endpoint (GET) retrieves all your tickets. The response is paginated; therefore, you should use the 'page' parameter for navigating through the results in subsequent requests. On successful completion, it returns an array of Ticket Objects, the number of available results and the flags used for filtering.
Permissions: customers.view
page * Fetch the results from a specific page. It defaults to 1.
per_page * The number of results to fetch per page. The maximum is 50 and if it defaults to 10.
from date-format Start date used for filtering.
to date-format End date used for filtering.
customer_id string If provided, it will fetch the tickets associated with the customer.
teammate_id string If provided, it will fetch the tickets managed by the teammate.
domain_id string If provided, it will fetch the tickets associated with the domain.
filter string Filters the tickets by title.
closed string Set ?closed=true if you want to fetch tickets that were successfully closed.
sort_by An optional identifier used for sorting results. The available options are title and created_at.