WhiteLabel API
Ticketing

Reply to Ticket

This API endpoint (POST) adds a reply to an existing ticket. If the request succeeds, it returns a Ticket Object. Permissions: clients.view Webhook event: whitelabel-ticket-updated

Path Parameters

id * The id of the ticket.

Body Parameters

reply string * The reply text.



assets array of strings An object containing the IDs of the assets associated with the reply.