WhiteLabel API
Ticketing

Create Ticket

This API endpoint (POST) creates a ticket on behalf of a client. If the request succeeds, it returns a Ticket Object otherwise. Permissions: clients.view Webhook event: whitelabel-ticket-created

Body Parameters

title string * The title of the ticket.



client_id string * The id of the client associated with the ticket.



description string * A short description of the ticket.



category string * The category id of the ticket.



subcategory string The subcategory of the ticket.



assets array of strings An object containing the IDs of the assets associated with the ticket.