Ticket Category Object

attributes id string a unique identifier for the ticket category object string the value is always ticket category title string the title of the ticket category language string ( appendix docid\ kfbmx4q3dxjtduqf75yx1 ) the language of the category created at timestamp the date the ticket was created updated at timestamp the date the ticket was updated teammate id string the id of the teammate who will be automatically assigned any tickets in this category subcategories array of strings the subcategories associated with this ticket categories billing plans array of strings the billing plans associated with the category only clients that have purchased any of these plans can open a ticket for this category auto reply string the automated reply for tickets created for this category { "id" "eda4d840 e22a 407c 8352 2729cae98870", "title" "premium support", "object" "ticket category", "created at" 1671452578, "language" "en", "subcategories" \[ "technical support", "account inquiries" ], "teammate id" null, "billing plans" null, "auto reply" "thank you for contacting our premium support an agent will reply to your ticket within 48 hours " }