Ticket Category Object

id string A unique identifier for the ticket category.

object string The value is always ticket_category.

title string The title of the ticket category.

language string (Language code) The language of the category.

created_at timestamp The date the ticket was created.

updated_at timestamp The date the ticket was updated.

teammate_id string The id of the teammate who will be automatically assigned any tickets in this category.

subcategories array of strings The subcategories associated with this ticket categories.

billing_plans array of strings The billing plans associated with the category. Only clients that have purchased any of these plans can open a ticket for this category.

auto_reply string The automated reply for tickets created for this category.