Operations API
Ticketing
the ticketing api provides comprehensive access to resources that are essential for managing your customers' support tickets efficiently and effectively it acts as a vital link between your support staff and your customers, offering you the ability to assign tickets to specific team members, respond to queries, close out completed tickets, and even create new ones on behalf of your customers api endpoints description method url create ticket docid\ zcmdnjyk1tgqdtt37ysia post post /v2/merchant ticketing/create retrieve ticket docid\ yv7qjn 2qzh9vn3qnmgye get get /v2/merchant ticketing/retrieve/\ id delete ticket docid\ mpz8wbxes nvcyk byxnq delete delete /v2/merchant ticketing/\ id list all tickets docid\ wn69 c6x4d8 lkjh9bd0p get get /v2/merchant ticketing/list reply to ticket docid 5zmvnam gff pmme3q53n post post /v2/merchant ticketing/add reply/\ id close a ticket docid\ jfgdua0xcc8kvyzj8nrj7 post post /v2/merchant ticketing/mark closed/\ id assign ticket docid 46 lhcd4 pduv7ec8w4af post post /v2/merchant ticketing/assign/\ id