Operations API
Ticketing
Ticket Object
id string A unique identifier for the ticket.
object string The value is always ticket.
title string The title of the ticket.
is_open boolean Shows whether the ticket is currently open.
created_at timestamp The date the ticket was created.
updated_at timestamp The date the ticket was updated.
teammate_id string The id of the teammate handling this ticket.
domain string The domain associated with this ticket.
domain_id string The id of the domain associated with this ticket.
language string (Language code) The language of the ticket.
customer object An object containing details about the customer.
replies array of objects The replies associated with the ticket.